FREQUENTLY ASKED QUESTIONS
How do I know if my child is ready for therapy?
Therapy is about the relationship between the family and the clinician. Our clinicians will guide you and your child throughout the entire process and will also count on your engagement to create lasting change. We understand this is a big decision and we will carefully determine the type of therapy that best meets the needs of your child as well as ensure you are supported and engaged in the treatment plan designed specifically for your child.
How long is a therapy session?
The first session is an informal evaluation and consultation to review your concerns, answer any questions and create a treatment plan. All subsequent sessions are scheduled for 45 minutes in length and can be conducted in-person or via live video conferencing.
I have a young child, do I attend the session?
Typically we work with both the parent or caregiver and the child. Sometimes the child (age-depending) may spend more one-on-one time with the therapist. If your child is in session individually, a parent or caregiver is expected to remain on site.
How will I know if you are the right fit?
Our job is to help you find a therapist who can help you best, and sometimes that isn’t us. If you decide that is the case, we will provide referrals and help you find someone who is better suited for you and your child’s needs.
Do you offer testing services?
The Child and Family Connection provides brief and comprehensive psychological testing for children, adolescents, and adults. At this time, there is limited availability for testing appointments.
Do you accept insurance?
While we are not in-network providers, many PPO insurance plans offer significant, or a portion of reimbursements for mental health therapy. To facilitate this, we can provide you with a copy of your receipt on a monthly basis, which can then be submitted to your insurance company. If you have questions about your specific coverage, please call the customer service number on the back of your insurance card.
What forms of payment do you accept?
The Child and Family connection accepts cash, checks or credit cards at this time.